Contact Us
We'd love to hear from you! Whether you have questions, feedback, feature requests, or just want to say hello, there are several ways to get in touch with the Easy Count team.
Our team is dedicated to providing excellent support and we typically respond to all inquiries within 1-2 business days.
For general inquiries: contact@easycount.app
For technical support: support@easycount.app
For business partnerships: partners@easycount.app
Frequently Asked Contact Questions
What information should I include when reporting an issue?
When reporting a technical issue, please include:
- Your device type and operating system
- Browser name and version
- A detailed description of the issue
- Steps to reproduce the problem (if applicable)
- Screenshots or screen recordings (if possible)
This helps us diagnose and resolve your issue more quickly.
How long does it take to get a response?
We typically respond to all inquiries within 1-2 business days. For urgent issues, we try to respond even faster. Please note that response times may be longer during weekends and holidays.
How can I suggest a new feature?
We love hearing your ideas! The best way to suggest a new feature is to email us at feedback@easycount.app with "Feature Request" in the subject line. Please describe the feature in detail and explain how it would benefit users.